Who Are Smartway
Smartway Builders are a residential construction company based in Tawa, Wellington … formed through a passion and desire for raising the quality and standards in the building industry, and with an ongoing desire for the completion of quality building and renovation projects … and the creation of family homes that our clients will be proud to call their own. We are specialists in renovations, remodeling and extensions for all types of residential properties. With our extensive experience and the scale of jobs we’ve done in the past, we are set up perfectly to specialise in major renovations, remodeling and extensions.The Smartway Story
New Build Specialists
Download your E-book below to get KILLER content on what your next steps should be when thinking about Renovating or building New, why miss out its completely FREE!
Get in touch TODAY to book in your FREE consultation with Howard Woolston. By getting in touch with us at the start of your build, reduces the risk of anything going WRONG! There is a lot to consider so why not put your feet up and relax, while the professional’s at Smartway Builders take over your project.
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Working The Smart Way…
In this day and age, finding great tradespeople can be a daunting task. However, your search is over because we are not just your run-of-the-mill building company. We are different, in many ways.
One of our clients told us that they continued to use us for all their work, because we were a “safe pair of hands” and they felt really comfortable using us. We hope that you will too.
We pay attention, don’t take shortcuts and don’t cover anything up. We treat you and your home well and take pride in what we do.
Our Values and Expectations
Applying best practice, Quality at all levels, Outstanding Client Experience, Results driven
Respect each other, Hold each other to account, Be real, Be honest, Have fun
Polite and courteous, Speak your mind, Don’t be a dick
Be self challenging, Help those who need help, Constant and never ending improvement
Raise the Bar
Get it right first time, Speed of execution, Streamline work, Clean site, Health and Safety
Life Balance, Health and Fitness
Personal investment, Physical and mental flexibility, Family matters
Turn up, Start and Finish times, Finish Job on budget, Minimise annoying factors for client
Follow procedures, Checklists, Plans, Variations, Daily reporting, etc
Get in touch TODAY to book in your FREE consultation with Ann & Howard Woolston – Director of Smartway Builders. By getting in touch with us at the start of your build reduces the risk of anything going WRONG. There is a lot to consider so why not put your feet up and relax, while the professional’s at Smartway Builders take over your project.
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The 3 E’s (Experience, Expertise and Excellence) Page:
Experience, Expertise and Excellence … three of the fundamental foundations we operate our business on, foundations that help to ensure that you get an excellent end result. But when we talk about Experience, Expertise and Excellence in relation to the building industry, what do we mean?
Not only do they have the skills and knowledge that enables them to demonstrate a high level of experience, they have a high level of expertise as well.
When you want something done right first time, when you want to know that there won’t be a problem, when you want to be sure that the rules are followed … then you call in an expert, someone who has expertise in a particular field.
And as it says on our logo, our letterhead, our invoices, our business cards … Smartway Builders is about bringing EXPERTISE ON EVERY LEVEL to your building project. It’s simply what we do, who we are, how we operate.
And as a result of that their experience also improves every day, as they do something for the first time, or for the second time … or for the hundredth time.
As Steven Wright once said “Experience is something you don’t get until just after you need it.” and then you get to use it over and over again.
I suppose the point we’re really trying to make is that our builders are not just qualified and certified New Zealand Government Approved Licensed Building Practitioners, they all have practical experience in actually doing building work, in pulling houses apart and putting them back together, in renovating, in adding on extensions (roof, ground level and basement) … in building new homes.
And they are continually learning and honing their skills so that they can deliver a better result to you.
Excellence means greatness — the very best, but achieving excellence is never easy to do. It’s a quality that people really do appreciate however, because it’s so hard to find. And Smartway builders has that quality.
When someone with Expertise applies the Experience he or she has in relation to the particular skills and knowledge …the end result is Excellence, Excellence from a Technical point of view, Excellence from a Quality point of view, Excellence from a Client Relationship and Communication point of view.
And it all helps us deliver the Quality we promise, On Time and On Budget … in a way we hope you will appreciate.
WHAT DO OUR CUSTOMERS SAY?
Getting The Ball Rolling – Your Initial Enquiry
The first step, to start the ball rolling, will be a phone discussion, to acquaint ourselves, to have a discussion around your wants and needs regarding your building project, and to make sure we can offer the service you require.
We understand that your time is valuable, so if we’re not available to take your call we will phone you back as soon as possible. In that first call we will gather some information, including your email address, and then send through an email questionnaire for you to complete containing questions that help get us on the same page with the vision you have for your dream home renovation, remodel or extension. It also gives us a background on your project ideas. This ensures our first face-to-face meeting runs smoothly, efficiently and covers everything.
Our Face-To-Face Meeting
Once we get your email questionnaire back we will organise a time for Ann and Howard to meet with you at your home, to further discuss your project and go through the completed questionnaire in more detail. We will ask further questions about any of your specific needs and requirements for the project. At this time we look more extensively at the overall project brief and the scope of work required. We want to learn more about your vision and dreams, so we talk about what’s important to you and your family and what you’re trying to achieve.
You’re more than welcome to have with you any ideas, house plans and other available information that you would like to discuss. If you don’t have any concept plans, don’t worry, we are happy to organise this for you in conjunction with one of the amazing architects that we work closely with.
At this initial meeting we will also leave you with our Renovation and Extension Information Kit, where you will find more information about Smartway Builders, plus some relevant magazines and brochures that you may find will give you good ideas, and help you to make decisions.
Sorting Out Your Design and Direction:
If you already have concept plans and / or building consent then this step may not be necessary.
If plans are needed then after the initial site meeting we will have a better understanding of your requirements and visions, so at this stage we will enter into an Initial Design and Drawings Contract with the expected costs and timings outlined for you.
Once you have signed the initial documents, we are able to meet with the recommended architect to discuss your requirements and ideas. In conjunction with you, the chosen architect will be engaged and will then design an initial concept plan based on your requirements. This enables a better visualisation of what your dream home will look like based on your ideas so far.
We always work with you and the architect, whether it be our recommended architect or an architect of your own choosing, throughout the design and consent process so all of us; you, the architect and us as your builder, share a mutual understanding of the project.
The initial concept plans created will contain a site plan and set of elevations, along with current and proposed floor plans. The plans often get revised 2-3 times until you are happy with the proposed layout of your home. Remember, your design will evolve over a period of time during which you, Smartway Builders team and the architect will discuss, digest, think and rework ideas until the best solution is arrived at.
How Much Will It Cost?
If you’re like most people, you’ll want to know as soon as possible that the design you’ve decided on will be within your budget. Unlike most builders, we believe it is wrong to leave cost indications until the consent has been received, as a significant sum of money could have been spent by then … only to find out that the overall cost of the project is outside of your budget.
So, we take the concept plans that have been prepared and agreed by us all, and put an Estimated Cost on the work, giving you a better idea of what your investment level will be for your project.
And if the estimated numbers don’t fit your budget, then we can look at ways to adjust the concept plans … so they do fit the budget.
Detailed Drawings and Council Consent:
Once you have given the final concept plans your approval, the architect will move straight into getting your working drawings processed. This involves initiating communication with the council and liaising (if needed) with engineers, surveyors etc., in order to get your project through the door as efficiently as possible.
Once completed (and signed off by you and us), the architect will lodge the plans, construction details, specifications etc. with Council and we can then get started on your Fixed Price Quotation, as we now have all the detail surrounding the project.
Fixed Price Quotation
Now your plans are in council it’s time to put together your detailed Fixed Price Quote and Building Contract. The quote outlines what your actual investment is going to be, and we make sure we have agreed that prior to your project commencing.
Of course if your renovation, remodel or extension has any unexpected variations that occur and may impact your budget, or you make a change in your requirements, we will promptly update any of the quotes and timelines where necessary so you can make any necessary decisions.
Signing On The Dotted Line:
Now that you are happy with the detailed design, all your requirements have been met, and we have the detailed Fixed Price Quote, we go through your paperwork to ensure everything is taken care of including the signing of the contract for the building work.
We will agree on our start date and prepare for construction to commence on creating your dream home renovation or extension.
The Smartway Building Team Starts The Build!
Once the stamped Building Consent documents are received from your local council we can start to build your dream home renovation, remodel or extension, based on our agreed starting date.
Communication is key throughout the building process. Our Project Manager Jason will be assigned to your project, and is responsible for the project delivery, organising contractors, materials and council inspections … and liaison with you. It is important for us at Smartway Builders to be open and flexible with our clients, so even though Jason and the onsite team will be your initial point of contact, Ann and Howard are also available if needed.
If you want any changes or variations along the way, we will promptly update corresponding budgets, costs, and timelines. We keep you fully informed and work hard to minimise any unexpected and unforeseen costs during your construction process.
Your Dream Home Renovation or Extension is Completed:
You have made the final payment, the construction is complete, the relevant areas of the house are thoroughly cleaned, and the “keys” are handed over … so now it’s time for you to take over your renovated, remodelled or extended home. Although the renovation, remodel or extension is now completed we will keep in touch and call you further down the track to see if there are any minor issues that we can fix to ensure your dream home is still your dream home.
There are also a few final hurdles to clear once your renovation, remodel or extension is complete. Jason, your Project Manager will have spoken to you throughout the process about what happens after passing your final council inspection, including applying for a Code Compliance Certificate. We make it our responsibility, during the final Code Compliance Certificate inspection, that all documentation required by your local building authority is presented to the building inspector … so you don’t have to worry about this.
8 Reasons You Can Trust Smartway Builders With Your Next Build
Your Next Steps
Get in touch TODAY to book in your FREE consultation with Ann & Howard Woolston – Director of Smartway Builders. By getting in touch with us at the start of your build, reduces the risk of anything going wrong. There is a lot to consider so why not put your feet up and relax, while the professional’s at Smartway Builders take over your project.
Furthermore on start of all Smartway projects client’s will receive:
A Professional Clean of your home from the Clean Department leaving your home spotless and ready to use once hand over of keys.
Free session with a professional color consultant to ensure you get exactly what you’ve envisioned for your renovation.