Do not forget to BOOK in you consultation with Director  Ann Woolston, get in quick as there are only a few more spots LEFT!     CALL US TODAY

Who Are Smartway

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Directors – Ann & Howard Woolston

Smartway Builders are a residential construction company based in Tawa, Wellington … formed through a passion and desire for raising the quality and standards in the building industry, and with an ongoing desire for the completion of quality building and renovation projects … and the creation of family homes that our clients will be proud to call their own. We are specialists in renovations, remodeling and extensions for all types of residential properties. With our extensive experience and the scale of jobs we’ve done in the past, we are set up perfectly to specialise in major renovations, remodeling and extensions.

The Smartway Story

New Build Specialists

Certified Builders and Licensed Building Practitioners

Over 150 Years Experience in New Builds & Renovations

Smartway Builders Ltd can assist you with all aspects of the building process including project management and dealing with the council.

GET IN TOUCH WITH US TODAY

Download your E-book below to get KILLER content on what your next steps should be when thinking about Renovating or building New,  why miss out its completely FREE!

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Get in touch TODAY to book in your FREE consultation with Howard Woolston. By getting in touch with us at the start of your build, reduces the risk of anything going WRONG! There is a lot to consider so why not put your feet up and relax, while the professional’s at Smartway Builders take over your project.

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Working The Smart Way…

In this day and age, finding great tradespeople can be a daunting task. However, your search is over because we are not just your run-of-the-mill building company. We are different, in many ways.

1
We run a Construction Business
Our business is set up to “perform like a business”, with responsibilities, account-abilities, systems and controls. It came about through necessity and a desire to raise the bar in the construction industry, to give a fantastic customer experience … and so everything we do is designed to deliver a better result for our clients.
2
Our beliefs, values and the quality of our work
 The simple fact is that we don’t like to let our clients down.  So, if you’d like to form a longer-term relationship with a quality building company who believes in working with you to achieve what you want, then let’s start doing just that.
3
We listen to our clients
There’s a reason we have two ears and one mouth! Because listening and understanding is incredibly important in the construction industry … so that we can deliver exactly what you want, and minimise issues, concerns and problems.

4
Do it Once – Do it Right
We don’t take shortcuts and we don’t do cover-ups.  We follow the New Zealand Building Standards and good practice guidelines, even if your work doesn’t need a Council consent. Our experienced and appropriately qualified people take pride in getting it right first time. In addition, the entire team engage in on-going training and education to make sure they keep up with the latest developments in good building practices, safety issues and how to give you value for your money.
5
Much more than a one-man-band
Our talented growing team of builders currently stands at nine, and it’s expanding further. We have a number of fully trade qualified, New Zealand Government Approved Licensed Building Practitioners (LBP’s), additional trade qualified builders with varying levels of experience and less qualified people as well.  They ALL know what they are doing, and how to deliver what you need.
6
Our “No-Surprises” Policy
If, whilst carrying out your work, we find anything material that we hadn’t anticipated as part of our initial assessment, we will endeavour to inform you of the implications of this prior to proceeding further.  We understand that unknown items can impact the cost and / or time, and we believe that wherever possible you should agree to any changes before they are actioned … so we have a full Variation Capture Process, designed to make it simpler for us all.
7
Hand us the building process burden
Our team also includes architects, draftsmen, council consent specialists, structural engineers, fire engineers, plumbers, drain-layers, electricians, plasterers, painters, tilers, roofers, earthmovers, foundation specialists, designers, colour consultants, floor and window cover people to name just a few.  We can make your total project happen from start to finish with the least amount of stress to you.
8
All our people are great people
We carefully select our builders and subcontractors for superb workmanship and shared values of honesty and integrity. Our people strive to achieve an affordable project price and work hard to exceed client expectations.
9
We’re a “safe pair of hands

One of our clients told us that they continued to use us for all their work, because we were a “safe pair of hands” and they felt really comfortable using us. We hope that you will too.

We pay attention, don’t take shortcuts and don’t cover anything up.  We treat you and your home well and take pride in what we do. 

Do not forget to BOOK in you consultation with Director  Howard Woolston, get in quick as there are only a few more spots LEFT!     CALL US TODAY

Our Values and Expectations

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World Class

Applying best practice, Quality at all levels, Outstanding Client Experience, Results driven

Team

Respect each other, Hold each other to account, Be real, Be honest, Have fun
Polite and courteous, Speak your mind, Don’t be a dick

Learning

Be self challenging, Help those who need help, Constant and never ending improvement

Raise the Bar

Get it right first time, Speed of execution, Streamline work, Clean site, Health and Safety

Life Balance, Health and Fitness

Personal investment, Physical and mental flexibility, Family matters

Reliable

Turn up, Start and Finish times, Finish Job on budget, Minimise annoying factors for client

Systems

Follow procedures, Checklists, Plans, Variations, Daily reporting, etc

GET IN TOUCH WITH US TODAY

Get in touch TODAY to book in your FREE consultation with Ann & Howard Woolston – Director of Smartway Builders. By getting in touch with us at the start of your build reduces the risk of anything going WRONG. There is a lot to consider so why not put your feet up and relax, while the professional’s at Smartway Builders take over your project.

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The 3 E’s (Experience, Expertise and Excellence) Page:

Experience, Expertise and Excellence … three of the fundamental foundations we operate our business on, foundations that help to ensure that you get an excellent end result. But when we talk about ExperienceExpertise and Excellence in relation to the building industry, what do we mean?

EXPERTISE

is defined as having “expert skill or knowledge in a particular field” and it fundamentally means that you are better than the average, that you are “expert“ in your field. We like to have builders on our team who know what they are doing, who don’t need to stand around talking, trying to figure things out.

Not only do they have the skills and knowledge that enables them to demonstrate a high level of experience, they have a high level of expertise as well.

When you want something done right first time, when you want to know that there won’t be a problem, when you want to be sure that the rules are followed … then you call in an expert, someone who has expertise in a particular field.

And as it says on our logo, our letterhead, our invoices, our business cards … Smartway Builders is about bringing EXPERTISE ON EVERY LEVEL to your building project. It’s simply what we do, who we are, how we operate.

EXPERIENCE

is defined as the “skill or knowledge that you get by doing something”. The emphasis is that you actually need to get out and use the skill or knowledge you have, to apply it in a practical way. Because a skill or knowledge, whilst valuable in itself, has greater value when it is applied. And all our builders are doing just that … applying their skills and knowledge every single day.

And as a result of that their experience also improves every day, as they do something for the first time, or for the second time … or for the hundredth time.

As Steven Wright once said “Experience is something you don’t get until just after you need it.” and then you get to use it over and over again.

I suppose the point we’re really trying to make is that our builders are not just qualified and certified New Zealand Government Approved Licensed Building Practitioners, they all have practical experience in actually doing building work, in pulling houses apart and putting them back together, in renovating, in adding on extensions (roof, ground level and basement) … in building new homes.

And they are continually learning and honing their skills so that they can deliver a better result to you.

EXCELLENCE

is defined as “the quality of being outstanding or extremely good”. We prefer the concept of outstanding rather than extremely good and it’s what we aspire to. Our goal is to raise the bar in an industry somewhat lacking in excellence, and we strive for that on every project.

Excellence means greatness — the very best, but achieving excellence is never easy to do. It’s a quality that people really do appreciate however, because it’s so hard to find. And Smartway builders has that quality.

When someone with Expertise applies the Experience he or she has in relation to the particular skills and knowledge …the end result is Excellence, Excellence from a Technical point of view, Excellence from a Quality point of view, Excellence from a Client Relationship and Communication point of view.

And it all helps us deliver the Quality we promise, On Time and On Budget … in a way we hope you will appreciate.

DOWNLOAD YOUR FREE E-BOOK TODAY!

Always do your homework first. Variations can be unexpected and costly

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CONTACT ANN TODAY

Get in touch and secure your spot with us, to have a chat about your build.

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Certified Builders and Licensed Building Practitioners

Over 150 Years Experience in New Builds & Renovations

Smartway Builders Ltd can assist you with all aspects of the building process including project management and dealing with the council.

GET IN TOUCH WITH US TODAY

Our Guarantee

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Download your E-book below to get KILLER content on what your next steps should be when renovating new,  why miss out its completely FREE!

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Download Now for FREE

WHAT DO OUR CUSTOMERS SAY?

Do not forget to BOOK in you consultation with Director  Ann Woolston, get in quick as there are only a few more spots LEFT!     CALL US TODAY

OUR PROCESS

Getting The Ball Rolling – Your Initial Enquiry

The first step, to start the ball rolling, will be a phone discussion, to acquaint ourselves, to have a discussion around your wants and needs regarding your building project, and to make sure we can offer the service you require.

We understand that your time is valuable, so if we’re not available to take your call we will phone you back as soon as possible. In that first call we will gather some information, including your email address, and then send through an email questionnaire for you to complete containing questions that help get us on the same page with the vision you have for your dream home renovation, remodel or extension. It also gives us a background on your project ideas. This ensures our first face-to-face meeting runs smoothly, efficiently and covers everything.

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Our Face-To-Face Meeting

Once we get your email questionnaire back we will organise a time for Ann and Howard to meet with you at your home, to further discuss your project and go through the completed questionnaire in more detail. We will ask further questions about any of your specific needs and requirements for the project. At this time we look more extensively at the overall project brief and the scope of work required. We want to learn more about your vision and dreams, so we talk about what’s important to you and your family and what you’re trying to achieve.

You’re more than welcome to have with you any ideas, house plans and other available information that you would like to discuss. If you don’t have any concept plans, don’t worry, we are happy to organise this for you in conjunction with one of the amazing architects that we work closely with.

At this initial meeting we will also leave you with our Renovation and Extension Information Kit, where you will find more information about Smartway Builders, plus some relevant magazines and brochures that you may find will give you good ideas, and help you to make decisions.

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Sorting Out Your Design and Direction:

If you already have concept plans and / or building consent then this step may not be necessary.

If plans are needed then after the initial site meeting we will have a better understanding of your requirements and visions, so at this stage we will enter into an Initial Design and Drawings Contract with the expected costs and timings outlined for you.

Once you have signed the initial documents, we are able to meet with the recommended architect to discuss your requirements and ideas. In conjunction with you, the chosen architect will be engaged and will then design an initial concept plan based on your requirements. This enables a better visualisation of what your dream home will look like based on your ideas so far.

We always work with you and the architect, whether it be our recommended architect or an architect of your own choosing, throughout the design and consent process so all of us; you, the architect and us as your builder, share a mutual understanding of the project.

The initial concept plans created will contain a site plan and set of elevations, along with current and proposed floor plans. The plans often get revised 2-3 times until you are happy with the proposed layout of your home. Remember, your design will evolve over a period of time during which you, Smartway Builders team and the architect will discuss, digest, think and rework ideas until the best solution is arrived at.

How Much Will It Cost?

If you’re like most people, you’ll want to know as soon as possible that the design you’ve decided on will be within your budget. Unlike most builders, we believe it is wrong to leave cost indications until the consent has been received, as a significant sum of money could have been spent by then … only to find out that the overall cost of the project is outside of your budget.

So, we take the concept plans that have been prepared and agreed by us all, and put an Estimated Cost on the work, giving you a better idea of what your investment level will be for your project.

And if the estimated numbers don’t fit your budget, then we can look at ways to adjust the concept plans … so they do fit the budget.

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Detailed Drawings and Council Consent:

Once you have given the final concept plans your approval, the architect will move straight into getting your working drawings processed. This involves initiating communication with the council and liaising (if needed) with engineers, surveyors etc., in order to get your project through the door as efficiently as possible.

Once completed (and signed off by you and us), the architect will lodge the plans, construction details, specifications etc. with Council and we can then get started on your Fixed Price Quotation, as we now have all the detail surrounding the project.

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Fixed Price Quotation

Now your plans are in council it’s time to put together your detailed Fixed Price Quote and Building Contract. The quote outlines what your actual investment is going to be, and we make sure we have agreed that prior to your project commencing.

Of course if your renovation, remodel or extension has any unexpected variations that occur and may impact your budget, or you make a change in your requirements, we will promptly update any of the quotes and timelines where necessary so you can make any necessary decisions.

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Signing On The Dotted Line:

Now that you are happy with the detailed design, all your requirements have been met, and we have the detailed Fixed Price Quote, we go through your paperwork to ensure everything is taken care of including the signing of the contract for the building work.

We will agree on our start date and prepare for construction to commence on creating your dream home renovation or extension.

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The Smartway Building Team Starts The Build!

Once the stamped Building Consent documents are received from your local council we can start to build your dream home renovation, remodel or extension, based on our agreed starting date.

Communication is key throughout the building process. Our Project Manager Jason will be assigned to your project, and is responsible for the project delivery, organising contractors, materials and council inspections … and liaison with you. It is important for us at Smartway Builders to be open and flexible with our clients, so even though Jason and the onsite team will be your initial point of contact, Ann and Howard are also available if needed.

If you want any changes or variations along the way, we will promptly update corresponding budgets, costs, and timelines. We keep you fully informed and work hard to minimise any unexpected and unforeseen costs during your construction process.

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Your Dream Home Renovation or Extension is Completed:

You have made the final payment, the construction is complete, the relevant areas of the house are thoroughly cleaned, and the “keys” are handed over … so now it’s time for you to take over your renovated, remodelled or extended home. Although the renovation, remodel or extension is now completed we will keep in touch and call you further down the track to see if there are any minor issues that we can fix to ensure your dream home is still your dream home.

There are also a few final hurdles to clear once your renovation, remodel or extension is complete. Jason, your Project Manager will have spoken to you throughout the process about what happens after passing your final council inspection, including applying for a Code Compliance Certificate. We make it our responsibility, during the final Code Compliance Certificate inspection, that all documentation required by your local building authority is presented to the building inspector … so you don’t have to worry about this.

Certified Builders and Licensed Building Practitioners

Over 150 Years Experience in New Builds & Renovations

Smartway Builders Ltd can assist you with all aspects of the building process including project management and dealing with the council.

GET IN TOUCH WITH US TODAY

COMMUNICATION

We make sure we are in constant communication with you at every stage of your build, briefing you at every milestone so that you know exactly what is going on.

EXCELLENCE

We make sure we provide you with nothing but quality work. Our reputation has been built on this and meet our commitments to make sure we maintain our high standards at all times.

HONESTY

Our company has been built on this, being honest is how we maintain our image and reputation of being Christchurch leading construction company.

COMMITMENT

When we take on your project we make sure that we deliver on what we say. Our commitment to you will never be broken and our reputation can testify to that.

8 Reasons You Can Trust Smartway Builders With Your Next Build

Experts and Specialists in Home Renovations and Extensions

Our extensive experience in building means we have seen and experienced many of the most common issues and problems that can arise with renovation, remodel and extension projects.

Qualified And Licensed Building Team

Smartway Builders has a great team of builders that all support and follow the Smartway Builders vision and values. Our lead builders are also Licensed Building Practitioners (LBP), and this ensures you can trust that every builder in our team will create the highest quality result for your renovation or extension project.

A Workmanship Guarantee That’s Better Than the Rest

At Smartway Builders you’re our number 1 priority so we have created an extensive 21-point Guarantee to highlight that when working with Smartway Builders you are always guaranteed the very best.

We Give Back to the Community

We support the local communities we work in. We do what we can, when we can.

Quality Project Management

We have systems and processes in place to ensure that the job will be completed for you correctly. To ensure smooth running of the project there are regular site meetings with the primary builder, project manager and you to go over the previous weeks work and what’s coming up.

Our Extensive Experience and Expertise

Smartway Builders have a team of Licensed Building Practitioners (LBP) builders that have excellent skills and expertise in the building industry, and with every new project there is an opportunity to learn even more.

Safety First For Your Family

Smartway Builders are avid supporters of the new Health and Safety regulations and have systems and processes specifically designed around meeting the requirements of the Legislation and WorkSafe NZ.

Satisfied Clients Keep Coming Back

We are proud of being the builders who are raising the bar in the industry, delivering what our clients need.

You can see lots of our client’s thoughts here …

Do not forget to BOOK in you FREE consultation with Director  Howard Woolston, get in quick as there are only a few more spots LEFT!     CALL US TODAY

Your Next Steps

Get in touch TODAY to book in your FREE consultation with AnnHoward Woolston – Director of Smartway Builders. By getting in touch with us at the start of your build, reduces the risk of anything going wrong. There is a lot to consider so why not put your feet up and relax, while the professional’s at Smartway Builders take over your project.

    Furthermore on start of all Smartway projects client’s will receive:

    • A Professional Clean of your home from the Clean Department leaving your home spotless and ready to use once hand over of keys.

    • Free session with a professional color consultant to ensure you get exactly what you’ve envisioned for your renovation.

    Reconstruction Services

    Check out why we are the best at what we do…
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    New Builds

    Check out why we are the best at what we do…
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