Complete Your Dream Home
Renovation And Extension Experts
Who Are Smartway
We’re business people, running a successful building business, not just builders who happened to fall into building at a young age. We have chosen to be involved in this industry and want to make a difference. We have spent many, many years in multiple businesses focusing on providing client-driven solutions, and now we’re bringing that to the building industry.The Smartway Story
We Run A Building Business…
In this day and age, finding great tradespeople can be a daunting task. However, your search is over because we are not just your run-of-the-mill building company. We are different, in many ways.
We Run A Successful Building Business
Our business is set up to “perform like a business”, with responsibilities, accountabilities, systems and controls. It came about through necessity and a desire to raise the bar in the building industry, to give a fantastic customer experience … and so everything we do is designed to deliver a better result for our clients.
Our Beliefs, Values And The Quality Of Our Work
The simple fact is that we don’t like to let our clients down …So, if you’d like to form a longer-term relationship with a quality building company who really cares, and who believes in working with you to achieve what you want, then let’s start doing just that. Just pick up the phone and give us a call.
We Take The Time To Listen To Our Clients
There’s a reason we have two ears and one mouth! Because listening and understanding is incredibly important in the building industry … so that we can deliver exactly what you want, and minimise issues, concerns and problems.
We listen to what you have to say.
We Aim To Do It Once – And Do It Right
We don’t take shortcuts and we don’t do cover-ups. We follow the New Zealand Building Standards and good practice guidelines, even if your work doesn’t need a Council consent. Our experienced and appropriately qualified people take pride in getting it right first time. In addition, the entire team engage in on-going training and education to make sure they keep up with the latest developments in good building practices, safety issues etc.
We’re Much More Than A One-Man-Band
Our talented growing team of builders currently stands at nine, and it’s expanding further. We have a mixture of trade qualified and New Zealand Government Approved Licensed Building Practitioners (LBPs) with varying levels of experience. They ALL know what they are doing, and how to deliver what you need, when you want it… in a tidy and friendly manner. They’re great people to have in your home, great people to talk with about the way forward and great people at delivering. And we’re proud to have them on our team.
Our Clients Benefit From Our “No-Surprises” Policy
If, whilst carrying out your work, we find anything material that we hadn’t anticipated as part of our initial assessment, we will endeavour to inform you of the implications of this prior to proceeding further. We understand that unknown items can impact the cost and/or time, and we believe that wherever possible you should agree to any changes before they are actioned … so we have a full Variation Capture Process, designed to make it simpler for us all.
Hand Us The Building Process Burden
Our team also includes architects, draftsmen, council consent specialists, structural engineers, fire engineers, plumbers, drain-layers, electricians, plasterers, painters, tilers, roofers, earthmovers, foundation specialists, designers, colour consultants, and floor and window cover people to name just a few. We can make your total project happen from start to finish with the least amount of stress to you.
All Our People Are Great People
We carefully select our builders and subcontractors for superb workmanship and shared values of honesty and integrity. Our people strive to achieve an affordable project price and work hard to exceed client expectations.
We’re A “Safe Pair Of Hands”
One of our clients told us that they continued to use us for all their work, because we were a “safe pair of hands” and they felt really comfortable using us. We hope that you will too.
We pay attention, don’t take shortcuts and don’t cover anything up. We treat you and your home well and take pride in what we do.
Loved our renovation, have referred them onto others — Grant and Jenny Stove, Newlands"We would recommend Howard and Ann and their team at SmartWay Builders to anyone considering a building renovation (and have already done so!). We found them to be professional, thorough and easy to deal with throughout our renovation and are thrilled with the transformation to our living space which ticks all our boxes."
Thorough and highly skilled — Kathleen Murrow, Woodridge"We are more than satisfied with the service provided by them. Howard knows his stuff, thinks beyond the basics, and understands what customer service is all about. For example, when putting in an access panel to the ceiling space, he thought to put a keyed lock on the door so the children couldn't get in. Great communication about arrival times etc., and arrived when he said (if held up, a call/text was sent to update me). Pricing was always clear, with a no-surprises policy. Howard project managed other tradesmen for a variety of jobs onsite. I wouldn't hesitate to recommend Howard and his company to anyone. Unless I need a job done - in which case, you can't have him!"